Delaware North’s “Commitment to Care” is a comprehensive program across all subsidiaries to help keep guests and employees safe and slow the spread of COVID-19. We’ve reengineered our operating procedures to minimize contact risk and bolstered hygiene protocols to exceed best-practice guidelines of the U.S. Centers for Disease Control and Prevention (CDC).
Learn about our new safety standardsWe have developed a new set of standards and procedures that include:
Our facilities undergo rigorous ongoing deep-cleaning and disinfection.
Masks or other face coverings are required to be worn inside all indoor and public places. This applies to all guests and associates.
Ensuring our operating standards uphold current social distancing guidelines as directed by local and state regulators and in compliance with the CDC.
Enhanced clearning and sanitization protocols, including hourly and as-needed for all high-touch surfaces.
Reduced capacity and limited hours of operation, where appropriate.
Most points of sale accept touchless mobile wallet payment options such as Apple Pay, Google Pay and FreedomPay.
Take a health check when they report to work.
Sanitize their hands when they report to work and are required to wash and sanitize their hands frequently throughout the shift.
Wear a mask when on duty.
Undergo a comprehensive COVID-19 Training Program.
As always, we are committed to delivering a safe and secure hospitality environment. The health, safety and peace of mind of our associates, guests, and community remain our highest priority.