Home Plate Club Manager, American Family Field

City, State: Milwaukee, WI
Req ID: 52046

Pay: $89,500 – $112,700 / year

Category: Food & Beverage

Job type: Full-Time
Subsidiary: Sportservice

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DELAWARE NORTH TEAM MEMBER APPLY

The opportunity

Delaware North Sportservice is seeking an exceptional Home Plate Club Manager to help lead premium hospitality operations at new Home Plate Club at American Family Field, home of the Milwaukee Brewers in Milwaukee, Wisconsin. This role is designed for a hospitality-driven leader who understands that world-class service is built through intentional leadership, operational excellence, and an uncompromising commitment to the guest experience.

The ideal candidate is a polished, hands-on hospitality professional with experience delivering elevated service in luxury hotels, premium dining, private clubs, upscale entertainment venues, or high-end sports hospitality environments. This individual will play a key leadership role in creating memorable, personalized experiences for guests while driving operational excellence across premium spaces and ballpark operations.

Pay

Minimum – Anticipated Maximum Base Salary: $89,500 – $112,700 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/.

What we offer

At Delaware North, we care about our team members’ personal and professional journeys. These are just some of the benefits we offer:

Medical, dental, and vision insurance
401(k) with up to 4% company match
Annual performance bonus based on level, as well as individual, company, and location performance
Paid vacation days and holidays
Paid parental bonding leave
Tuition and/or professional certification reimbursement
Generous friends-and-family discounts at many of our hotels and resorts

What will you do?

Lead and inspire a culture centered on luxury hospitality, professionalism, accountability, and service excellence
Serve as a visible, hands-on operational leader during events, ensuring flawless execution and exceptional guest experiences
Hire, develop, coach, and mentor managers and frontline team members to deliver personalized, anticipatory hospitality
Schedule, coordinate, and supervise the club food and beverage team members and operation on event days
Maintain exceptional standards for cleanliness, presentation, service flow, and product quality
Build strong relationships with premium guests, partners, and internal stakeholders while handling guest concerns with professionalism and discretion
Assist in developing and executing operational strategies, budgets, labor management, and financial goals.
Prepare monthly projection reports; ensure effective systems for cash, inventory, and payroll are in place
Ensure compliance with all company standards and federal, state, and local regulations

More about you

Bachelor’s degree in Hospitality Management, Business, or related field preferred; equivalent experience considered
Minimum 5+ years of progressive leadership experience in premium hospitality environments, including luxury hotels, upscale restaurants, private clubs, premium sports and entertainment venues, or high-end food and beverage operations
Proven ability to lead teams that deliver elevated, personalized guest experiences at scale
Strong operational leadership experience in high-volume environments while maintaining exceptional service standards and attention to detail
Demonstrated success coaching, developing, and retaining hospitality-focused teams and leaders
Financial and business acumen including budgeting, labor management, forecasting, and P&L oversight
Exceptional communication, interpersonal, and leadership skills with the ability to engage effectively with guests, partners, and senior leadership
Ability to remain calm, organized, and solutions-oriented in fast-paced environments
Availability to work nights, weekends, holidays, and major events as required

Our Ideal Candidate

Leads from the floor and inspires teams through presence and accountability
Passionate about hospitality and creating memorable guest experiences
Balances refined service standards with operational discipline
Thrives in dynamic, fast-paced sports and entertainment environments

Shift details

Days
Evenings
Holidays
Evenings as needed

Who we are

Delaware North operates concessions and premium dining services at the 41,900-seat American Family Field, home of the Milwaukee Brewers since 1970. We manage concession outlets, suites, all-inclusive areas and clubs at the stadium. We also operate J. Leinenkugel’s Barrel Yard Brewery, Bar, and Restaurant. The culinary team partners with many local vendors to infuse Milwaukee staples into the food and beverage offerings.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.

Front of house manager and chef smiling and walking away from restaurant

Based on a foundation of family and hospitality

When the Jacobs family started their humble popcorn and peanuts stand more than a century ago, they had no idea the venture would grow into one of the world’s largest privately owned hospitality companies. Delaware North has thrived for three generations, serving guests at iconic venues worldwide through innovation, integrity, and dedication.

Two airport cashiers smiling at each other

Two food of team members in a conference at Delaware North’s global Headquarters

Our team members are the heart and soul of our business, creating unforgettable guest experiences every day — from the first tee as the official catering partner of the PGA of America Championships and domestic Ryder Cup to a first-class meal at a dream Disney® location. We proudly offer countless growth and learning opportunities, guided by top-tier hospitality mentors.

Find connection, purpose, and growth at Delaware North.

Team members collaborating at Delaware North Headquarters

Based on a foundation of family and hospitality

When the Jacobs family started their humble popcorn and peanuts stand more than a century ago, they had no idea the venture would grow into one of the world’s largest privately owned hospitality companies. Delaware North has thrived for three generations, serving guests at iconic venues worldwide through innovation, integrity, and dedication.

Two Delaware North team members communicating at Delaware North Headquarters

Our team members are the heart and soul of our business, creating unforgettable guest experiences every day — from the first tee as the official catering partner of the PGA of America Championships and domestic Ryder Cup to a first-class meal at a dream Disney® location. We proudly offer countless growth and learning opportunities, guided by top-tier hospitality mentors.

Find connection, purpose, and growth at Delaware North.

U.S. benefits

Every team member has the right to feel comfortable, safe, and secure at work. See what your Delaware North benefits package includes.

Employee
assistance program

For all team members

Referral
bonuses

For all team members

Flexible work
schedules

For all team members

Training and
development

For all team members

Health, dental, and
vision insurance

For eligible team members

401(k) with up to
4% company match

For eligible team members

Paid time off
and holidays

For eligible team members

Performance
bonuses

For eligible team members

Paid parental
bonding leave

For eligible team members

Employee discounts
(varies by location)

For eligible team members

Weekly
pay

For hourly team members

Apply Now

DELAWARE NORTH TEAM MEMBER APPLY

U.K. benefits

Work at some of the coolest venues in the U.K. and the world, and feel safe and secure while you do what you love.
See what your Delaware North benefits include.

Competitive
weekly pay

Casual and hourly team members

Training and
development

with Attensi, our award-winning training app

33-day holiday allowance
(including bank holidays)

for permanent team members

Favorable pension
contributions

for permanent team members

Employee discounts
and perks

Access to Drewberry App

Apply Now

DELAWARE NORTH TEAM MEMBER APPLY

Benefits

Food and beverage
discounts

Reward and
recognition program

Training and
development

Backing of a
global company

Flexible work
schedule

Employee assistance
program

Apply Now

DELAWARE NORTH TEAM MEMBER APPLY

Hourly benefits

Weekly
pay

For hourly team members

Employee discounts
(varies by location)

For eligible team members

Employee assistance
program

For eligible team members

Referral
bonuses

For eligible roles

Flexible work
schedules

For all team members

Training and
development

For all team members

Apply Now

DELAWARE NORTH TEAM MEMBER APPLY