Restaurant Supervisor, 1919 Kitchen and Tap at Lambeau Field

City, State: Green Bay, WI
Req ID: 41699

Pay: $18.00 – $18.00 / hour

Category: Food & Beverage

Job type: Full-Time or Part-Time
Subsidiary: Sportservice

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The opportunity

Delaware North Sportservice is hiring full-time or part-time Restaurant Supervisors to join our team at 1919 Kitchend and tap in Lambeau Field in Green Bay, Wisconsin. As a Restaurant Supervisor, you will be responsible for assisting management with the efficient operation of the restaurant.

If you thrive on excitement and want your workday to fly by, apply now to join the game day action.

Pay

$18.00 – $18.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

Weekly pay
Employee assistance program
Training and development opportunities
Employee discounts
Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

What will you do?

Supervises the activities of all associates assigned to floor; ensures that breaks occur in a timely manner
Trains new and existing team members, under the direction of management
Handles disciplinary matters and ensures quality employee performance
Enforces and adheres to all unit and company alcohol service policies and procedures
Ensures quality, accuracy, and timely delivery of food and beverage orders
Assists team members with service and/or billing issues
Verifies proper set-up, service, and cleaning of assigned area throughout shift
Visits with guests to ensure satisfaction; promptly communicates any opportunities to management
Analyzes and resolves all problems with employees, guests, client and the operation, with the assistance of management
Performs opening and closing procedures
Verifies all paperwork is complete and turned in at conclusion of shift
Ensures all workstations, storerooms, bar, host stand, and dining areas remain clean, sanitized, safe and sufficiently stocked
Maintains cleanliness and safety standards throughout the restaurant; follows and upholds all health codes and sanitation regulations
Completes daily point-of-sale reports as requested by management
Adheres to and enforces inventory and labor control measures; performs inventory counts as requested
Performs other duties as assigned

More about you

Must be at least 18 years of age
Minimum of 2-3 years’ work experience in front-of-house restaurant or foodservice position, in a high-volume environment, required
One-year supervisory experience in restaurant or service environment preferred
Experience in credit card processing required
Previous experience using computerized POS system required; previous experience with MICROS POS preferred
Ability to obtain a City of Green Bay alcohol operator’s license within 60 days of start date
Knowledgeable in the operation of a high-volume sit-down restaurant with high service standards
Possess basic knowledge of bar operations and standard drink recipes and alcohol brand names
Strong verbal and written communication skills; ability to communicate with staff and to prepare written reports
Strong time management and organizational skills; ability to direct the work activities of several team members simultaneously and plan ahead
Highly motivated, ability to take initiative, ability to work in fast-paced environment
Team-oriented; ability to work effectively with others

Physical requirements

Ability to remain on feet for entire length of shift, constant standing, walking, bending, reaching and repetitive motions
Ability to maneuver between tables and around corners
Ability to lift, balance and move large food trays, weighing up to 50 lbs.
Visual acuity and hearing sufficient to take orders and prepare bills
Majority of time spent alternating between indoor, climate-controlled environment of restaurant and temperature fluctuations of warehouse and kitchen

Shift details

Day shift
Evening shift
Event based
Holidays
Overtime as needed
Weekends

Who we are

Delaware North operates concessions, premium dining, and restaurants at the Green Bay Packers’ Lambeau Field and Titletown since 2012. At Titletown we manage The Turn, featuring Topgolf Swing Suites, and operate special events including seasonal sledding and ice skating.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.

Front of house manager and chef smiling and walking away from restaurant

Basado en una fundación de familia y hospitalidad

Cuando la familia Jacobs comenzó su humilde puesto de palomitas de maíz y maní hace más de un siglo, no tenían idea de que la empresa se convertiría en una de las empresas hoteleras privadas más grandes del mundo. Delaware North ha prosperado durante tres generaciones, sirviendo a los huéspedes en lugares icónicos de todo el mundo a través de la innovación, la integridad y la dedicación.

Two airport cashiers smiling at each other

Two food of team members in a conference at Delaware North’s global Headquarters

Los miembros de nuestro equipo son el corazón y el alma de nuestro negocio, creando experiencias inolvidables para los huéspedes todos los días, desde el primer tee como socio oficial de catering del Campeonato de la PGA of America y la Ryder Cup nacional hasta una comida de primera clase en un lugar de sueños de Disney®. Estamos orgullosos de ofrecer innumerables oportunidades de crecimiento y aprendizaje, guiados por mentores de hospitalidad de primer nivel.

Encuentre conexión, propósito y crecimiento en Delaware North.

Team members collaborating at Delaware North Headquarters

Basado en una base de familia y hospitalidad

Cuando la familia Jacobs comenzó su humilde puesto de palomitas de maíz y maní hace más de un siglo, no tenían idea de que la empresa se convertiría en una de las empresas hoteleras privadas más grandes del mundo. Delaware North ha prosperado durante tres generaciones, sirviendo a los huéspedes en lugares icónicos de todo el mundo a través de la innovación, la integridad y la dedicación.

Two Delaware North team members communicating at Delaware North Headquarters

Los miembros de nuestro equipo son el corazón y el alma de nuestro negocio, creando experiencias inolvidables para los huéspedes todos los días, desde el primer tee como socio oficial de catering del Campeonato de la PGA of America y la Ryder Cup nacional hasta una comida de primera clase en un lugar de sueños de Disney®. Estamos orgullosos de ofrecer innumerables oportunidades de crecimiento y aprendizaje, guiados por mentores de hospitalidad de primer nivel.

Encuentre conexión, propósito y crecimiento en Delaware North.

Beneficios de EE. UU.

Todos los miembros del equipo tienen derecho a sentirse cómodos, seguros y protegidos en el trabajo. Vea lo que incluye su paquete de beneficios de Delaware North.

Employee
assistance program

For all team members

Referral
bonuses

For all team members

Flexible work
schedules

For all team members

Training and
development

For all team members

Health, dental, and
vision insurance

For eligible team members

401(k) with up to
4% company match

For eligible team members

Paid time off
and holidays

For eligible team members

Performance
bonuses

For eligible team members

Paid parental
bonding leave

For eligible team members

Employee discounts
(varies by location)

For eligible team members

Weekly
pay

For hourly team members

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MIEMBROS DEL EQUIPO DE DELAWARE NORTH APLICAR

U.K. benefits

Work at some of the coolest venues in the U.K. and the world, and feel safe and secure while you do what you love.
See what your Delaware North benefits include.

Competitive
weekly pay

Casual and hourly team members

Training and
development

with Attensi, our award-winning training app

33-day holiday allowance
(including bank holidays)

for permanent team members

Favorable pension
contributions

for permanent team members

Employee discounts
and perks

Access to Drewberry App

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MIEMBROS DEL EQUIPO DE DELAWARE NORTH APLICAR

Benefits

Food and beverage
discounts

Reward and
recognition program

Training and
development

Backing of a
global company

Flexible work
schedule

Employee assistance
program

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MIEMBROS DEL EQUIPO DE DELAWARE NORTH APLICAR

Hourly benefits

Weekly
pay

For hourly team members

Employee discounts
(varies by location)

For eligible team members

Employee assistance
program

For all team members

Referral
bonuses

For all team members

Flexible work
schedules

For all team members

Training and
development

For all team members

APLICAR AHORA

MIEMBROS DEL EQUIPO DE DELAWARE NORTH APLICAR