Surveillance Officer, Finger Lakes Gaming

City, State: Farmington, NY
Req ID: 38248
Pay: $18.00 – $18.00 / hour
Category: Security & Risk
Job type: Part-Time
Subsidiary: Gaming

The opportunity

Delaware North Gaming is seeking a part-time Surveillance Officer to join our team at Finger Lakes Gaming in Farmington, New York. As a Surveillance Officer, you will be conducting facility-wide surveillance camera operations to assist in the protection and safety of the property for guests and team members.

 

If you want a job that provides fast-paced work in a collaborative environment, apply now.

Pay

$18.00 – $18.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

  • Weekly pay
  • Employee assistance program 
  • Training and development opportunities
  • Employee discounts
  • Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

What will you do?

  • Monitor all areas of the property, including but not limited to gaming and cage activity, food and beverage activity, and security of the facility and the entire property
  • Produce written reports and logs on any observed violations and illegal activity in a timely manner
  • Ensure that all cameras and computer systems are operational at all times
  • Ensure that all state racing and gaming regulations and polices are followed
  • Comply with confidentiality regulations regarding all surveillance information including camera coverage, investigations, and proprietary material

More about you

  • Minimum of 1 year related experience
  • Able to obtain and maintain state gaming license
  • Good communication and interpersonal skills, including the ability to manage crowds effectively
  • Computer skills including e-mail, word processing, spreadsheets, routine database activity, and record keeping
  • Basic knowledge and/or training in investigations
  • No high school diploma or GED required

Physical requirements

  • Ability to hear and speak to communicate on two-way radio
  • Ability to sit for long periods of time
  • Work environment may consist of a dark area viewing video monitors for entire shift
  • Able to lift and carry up to 30 pounds

Shift details

Event based

Who we are

Finger Lakes Gaming & Racetrack, owned and operated by Delaware North, features more than 1,500 video gaming machines and brings the thrill of live thoroughbred racing from April to November and year-round simulcast wagering on thoroughbred and harness racing from across the country. Finger Lakes presents various dining options including a large buffet.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.

Front of house manager and chef smiling and walking away from restaurant

Based on a foundation of family and hospitality

When the Jacobs family started their humble popcorn and peanuts stand more than a century ago, they had no idea the venture would grow into one of the world’s largest privately owned hospitality companies. Delaware North has thrived for three generations, serving guests at iconic venues worldwide through innovation, integrity, and dedication.

Two airport cashiers smiling at each other
Front of house manager and chef smiling and walking away from restaurant
Two prep cooks smiling at each other
Two food of team members in a conference at Delaware North’s global Headquarters

Our team members are the heart and soul of our business, creating unforgettable guest experiences every day — from the first tee as the official catering partner of the PGA of America Championships and domestic Ryder Cup to a first-class meal at a dream Disney® location. We proudly offer countless growth and learning opportunities, guided by top-tier hospitality mentors.

Find connection, purpose, and growth at Delaware North.

Hourly benefits

Weekly
pay

For hourly team members

Employee discounts
(varies by location)

For eligible team members

Employee assistance program

Employee Assistance
Program

For all team members

Referral bonuses

Referral
bonuses

For all team members

Flexible work
schedules

For all team members

Training and
development

For all team members

Salary benefits

Employee assistance program

Employee
assistance program

For all team members

Referral bonuses

Referral
bonuses

For all team members

Flexible work
schedules

For all team members

Training and
development

For all team members

Health, dental, and
vision insurance

For eligible team members

401(k) with up to
4% company match

For eligible team members

Paid vacation days and holidays

For eligible team members

Performance
bonuses

For eligible team members

Paid parental
bonding leave

For eligible team members

Employee discounts
(varies by location)

For eligible team members

U.S. benefits

Every team member has the right to feel comfortable, safe, and secure at work. See what your Delaware North benefits package includes.

Employee assistance program

Employee
assistance program

For all team members

Referral bonuses

Referral
bonuses

For all team members

Flexible work
schedules

For all team members

Training and
development

For all team members

Health, dental, and
vision insurance

For eligible team members

401(k) with up to
4% company match

For eligible team members

Paid time off
and holidays

For eligible team members

Performance
bonuses

For eligible team members

Paid parental
bonding leave

For eligible team members

Employee discounts
(varies by location)

For eligible team members

Weekly
pay

For hourly team members

U.K. benefits

Work at some of the coolest venues in the U.K. and the world, and feel safe and secure while you do what you love.
See what your Delaware North benefits include.

Competitive
weekly pay

Casual and hourly team members

Training and
development

with Attensi, our award-winning training app

33-day holiday allowance
(including bank holidays)

for permanent team members

Favorable pension
contributions

for permanent team members

Employee discounts
and perks

Access to Drewberry App

Casual benefits

Competitive
weekly pay

Training and
development

Flexible work
schedules

Work at some of the world’s coolest venues

Permanent benefits

33-day holiday allowance
(including bank holidays)

Favourable pension
contributions

Employee discounts
and perks

Training and
development

Team member journeys

Artem

Artem’s story

Executive Chef, Lincoln Ristorante
Artem began his journey as a cook, later being promoted to sous chef and then executive chef.

Cook

September 2014

Sous Chef

April 2018 to September 2019

Executive Chef

March 2022 to present

Madeline

Madeline’s story

Senior Analyst
After being hired as a front desk agent at the Westin, Madeline sought out mentorship from company leaders and quickly worked her way up to manager, then director, before landing herself a corporate senior analyst role.

Front Desk Agent

April 2017

Front Desk Supervisor

December 2017

Front Office & Training Manager

October 2018

Director of Operations

February 2022

Senior Analyst, Corporate Development

August 2024

Becki

Becki’s story

Concessions Chef
Starting as a prep cook, Becki was promoted to a restaurant supervisor and then concessions chef in her first year. By her third year, she was a certified sous chef.

Cook, Supervisor and Concessions Chef (Target Field)

March 2016

ACF Certification, Certified Sous Chef (Target Field)

March 2017

Support Chef (Company Wide)

March 2017 to present

Suites Chef (Target Field)

March 2019

Concessions Chef

March 2023 to present

Yuhi

Yuhi’s story

Director of Culinary
After working as a line cook and then sous chef, Yuhi left to pursue other interests before returning as an executive chef and being promoted to a director position.

Line Cook, Sea Grill
(Rockefeller Center)

October 2003

Sous Chef, Sea Grill (Rockefeller Center)

May 2005

Executive Chef, Sea Grill
(Rockefeller Center)

April 2012

Executive Chef,
Morimoto Asia Orlando

January 2016

Director of Culinary,
Patina Orlando

June 2022

Francesco

Francesco’s story

Boxes Manager, Emirates Stadium
After Francesco helped alleviate issues as a stadium box waiter, he was given new challenges and promotions leading up to his current role as boxes manager.

Emirates Stadium Box Waiter

2009 to 2010

Concession Manager

2010 to 2013

Boxes Manager

2013 to present

Nicola

Nicola’s story

Business Support Manager, Wembley Stadium
Starting with the eventual goal of becoming a full-time boxes manager at Wembley Stadium, Nicola successfully worked her way up from private box waiter.

Private Box Waiter: Events Only and Event Prep (casual position)

February 2012

Private Box Setup Supervisor (full-time position), Wembley Stadium

August 2013

Receptionist/Executive Administrator (full-time position), UK Head Office

March 2014

Internal Events Coordinator (full-time position), Wembley Stadium

March 2015

Private Boxes Manager (full-time position), Wembley Stadium

September 2016

Assistant Head: Private Boxes (full-time position), Wembley Stadium

January 2017

Business Administrator (full-time position), Wembley Stadium

August 2019

Business Support Manager (full-time position), Wembley Stadium

September 2023 to present

CHEFS® OVERVIEW

Delaware North is proud to offer an industry-leading, one-year program for emerging culinarians looking to develop their skills and progress their careers. Created in partnership with the Culinary Institute of America, CHEFS (Culinary & Hospitality Excellence for Future Success) provides hands-on executive chef mentorship, training, and coursework that results in ProChef I certification and a clear path to career success.

UK locations overview

London-Stadium_Exterior
FA_Wembley-Stadium_Exterior
Emirates Stadium
Pride-Park-Stadium

Get excited. Working in one of the world’s coolest venues hardly feels like work at all. Between great teammates and the roar of the crowd, the atmosphere is electric with a job at a famous stadium or other iconic locations in London or Derby. Looking to be in the middle of the action? You’re in the right place.

Culinary life

Sushi and seafood tower
Chef making sauce
Chef carrying plate
Chef adding shrimp to dish
Chef making sandwiches
Starter and salad dishes on a table
Chef prepping bell peppers
Beef burger on a plate

UK team member life

Bartender pouring cocktail while smiling
Chef plating dishes on buffet
Concessions team smiling while looking at POS till
Two chefs smiling while one plates a dish
Bartender pouring a pint and smiling
Chef and logistics team member doing stock take
Team member smiling during pre-service briefing
Concessions team member handing food to guest

Divisions

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Travel

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Gaming

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Patina Restaurant Group

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Sportservice

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Boston Holdings

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Parks and Resorts

Job location

Life at Delaware North