Retail Warehouse Manager, Little Caesars Arena

City, State: Detroit, MI
Req ID: 41885

Pay: $61,200 – $82,600 / year

Category: Retail

Job type: Full-Time
Subsidiary: Sportservice

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The opportunity

Delaware North Sportservice is searching for a Retail Warehouse Manager to join our team at Little Caesars Arena in Detroit, Michigan. As a Retail Warehouse Manager, you will be responsible for overseeing the daily operation of the warehouse and set-up of all retail sales locations.

The primary objective of this role is to ensure that the warehouse operates at peak efficiency, with accurate inventory management and smooth operational flow as key priorities. This includes supervising, organizing, and training warehouse staff while setting, monitoring, and managing clear performance goals. The role is also responsible for developing and maintaining effective warehouse systems by evaluating product handling and storage needs, optimizing equipment utilization, and improving inventory, processes, and logistics throughout the arena. A critical focus is placed on leading the team to effectively resolve daily operational challenges while driving both short- and long-term performance. In addition, the position oversees daily operations, ensures tight inventory and logistics control, and consistently reviews workflows, staffing, space utilization, and action plans to meet company standards for productivity and quality. Maintaining a safe and compliant work environment is essential, and this includes enforcing company policies and procedures as well as adhering to all relevant legal regulations.

Pay

Minimum – Anticipated Maximum Base Salary: $61,200 – $82,600 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/.

What we offer

At Delaware North, we care about our team members’ personal and professional journeys. These are just some of the benefits we offer:

Medical, dental, and vision insurance
401(k) with up to 4% company match
Annual performance bonus based on level, as well as individual, company, and location performance
Paid vacation days and holidays
Paid parental bonding leave
Tuition and/or professional certification reimbursement
Generous friends-and-family discounts at many of our hotels and resorts

What will you do?

Lead and manage the warehouse team through scheduling, training, assigning tasks, and fostering a productive, positive culture focused on accountability, growth, and development
Supervise daily warehouse functions, including inventory control, quality assurance, space and logistics management, and floor productivity
Conduct regular check-ins with warehouse leads to assess performance and implement strategies for improvement and loss prevention
Manage all inbound deliveries by logging purchase orders, ensuring proper receiving and tagging, and identifying discrepancies
Oversee the workflow of the warehouse team to ensure efficiency, minimize overtime, and uphold quality standards
Lead the full restocking process and ensure retail locations are set up in a timely and organized manner.
Monitor inventory levels regularly and report to the Retail Buyer and Director to maintain accuracy and minimize shrinkage
Supervise the setup and breakdown for concerts and special events, including managing deliveries and artist merchandise expectations
Support gameday, concert, and event operations through on-site supervision and coordination

More about you

1–2 years of experience in warehouse operations with a background in managing hourly staff; retail merchandise experience preferred
Proficiency in Excel or similar database systems; strong understanding of warehouse procedures and policies
Demonstrated leadership and problem-solving skills, with the ability to delegate, coach, and develop team members
Strong communication skills and the ability to collaborate across departments and organizational levels
Ability to provide clear, constructive feedback in both written and verbal form

Physical requirements

Ability to lift up to 165 pounds
Ability to pull heavy carts of stock
Frequent standing, walking, bending, stooping, lifting and reaching

Shift details

Day shift
Evening shift
Holidays
Monday to Friday
Evenings as needed
Weekends
Event based
Overtime as needed

Who we are

Delaware North is the food, beverage, and retail provider at Little Caesars Arena. The 20,000-seat venue opened in 2017 and is home of the NHL’s Detroit Red Wings and the NBA’s Detroit Pistons. We provide a full accompaniment of services, including concessions and premium dining services in a variety of innovative club areas, loge boxes, and suites.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.

Front of house manager and chef smiling and walking away from restaurant

Based on a foundation of family and hospitality

When the Jacobs family started their humble popcorn and peanuts stand more than a century ago, they had no idea the venture would grow into one of the world’s largest privately owned hospitality companies. Delaware North has thrived for three generations, serving guests at iconic venues worldwide through innovation, integrity, and dedication.

Two airport cashiers smiling at each other

Two food of team members in a conference at Delaware North’s global Headquarters

Our team members are the heart and soul of our business, creating unforgettable guest experiences every day — from the first tee as the official catering partner of the PGA of America Championships and domestic Ryder Cup to a first-class meal at a dream Disney® location. We proudly offer countless growth and learning opportunities, guided by top-tier hospitality mentors.

Find connection, purpose, and growth at Delaware North.

Team members collaborating at Delaware North Headquarters

Based on a foundation of family and hospitality

When the Jacobs family started their humble popcorn and peanuts stand more than a century ago, they had no idea the venture would grow into one of the world’s largest privately owned hospitality companies. Delaware North has thrived for three generations, serving guests at iconic venues worldwide through innovation, integrity, and dedication.

Two Delaware North team members communicating at Delaware North Headquarters

Our team members are the heart and soul of our business, creating unforgettable guest experiences every day — from the first tee as the official catering partner of the PGA of America Championships and domestic Ryder Cup to a first-class meal at a dream Disney® location. We proudly offer countless growth and learning opportunities, guided by top-tier hospitality mentors.

Find connection, purpose, and growth at Delaware North.

U.S. benefits

Every team member has the right to feel comfortable, safe, and secure at work. See what your Delaware North benefits package includes.

Employee
assistance program

For all team members

Referral
bonuses

For all team members

Flexible work
schedules

For all team members

Training and
development

For all team members

Health, dental, and
vision insurance

For eligible team members

401(k) with up to
4% company match

For eligible team members

Paid time off
and holidays

For eligible team members

Performance
bonuses

For eligible team members

Paid parental
bonding leave

For eligible team members

Employee discounts
(varies by location)

For eligible team members

Weekly
pay

For hourly team members

Apply Now

DELAWARE NORTH TEAM MEMBER APPLY

U.K. benefits

Work at some of the coolest venues in the U.K. and the world, and feel safe and secure while you do what you love.
See what your Delaware North benefits include.

Competitive
weekly pay

Casual and hourly team members

Training and
development

with Attensi, our award-winning training app

33-day holiday allowance
(including bank holidays)

for permanent team members

Favorable pension
contributions

for permanent team members

Employee discounts
and perks

Access to Drewberry App

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DELAWARE NORTH TEAM MEMBER APPLY

Benefits

Food and beverage
discounts

Reward and
recognition program

Training and
development

Backing of a
global company

Flexible work
schedule

Employee assistance
program

Apply Now

DELAWARE NORTH TEAM MEMBER APPLY

Hourly benefits

Weekly
pay

For hourly team members

Employee discounts
(varies by location)

For eligible team members

Employee assistance
program

For all team members

Referral
bonuses

For all team members

Flexible work
schedules

For all team members

Training and
development

For all team members

Apply Now

DELAWARE NORTH TEAM MEMBER APPLY