Catering Services Director, London Stadium

City, State: Stratford, England
Req ID: 53110

Pay: Competitive

Category: General Management
Job type: Full-Time
Subsidiary: Sportservice

MIEMBROS DEL EQUIPO DE DELAWARE NORTH APLICAR

The opportunity

Delaware North UK is hiring a full-time Catering Services Director to join our team at London Stadium in Stratford, London. As Catering Services Director, you will be managing the food and beverage operation across multiple disciplines, including meetings and events and tours. You will be providing a cost effective and quality service to all guests, creating excellent experiences. If you are the Services Director we are looking for, ready to kick off your career move in this buzzing environment, join our collaborative team. Apply today.

Pay

The expected pay for this role is Competitive

What we offer

At Delaware North U.K., you’ll be part of a team delivering unforgettable experiences at some of the UK’s coolest events. We’re looking to create the future of hospitality together and provide you with the opportunities to grow and build a rewarding career. As our team member, you’ll receive:

A generous 33-day holiday allowance (including bank holidays)
Favourable pension contributions
Experience in a dynamic workplace hosting major sporting events and concerts, including West Ham United football club, UK Athletics Meet, upcoming global stars taking the stage, as well as a range of exciting meetings and events still to come in 2026 and 2027

What will you do?

Lead and inspire the catering operation across event days, non-event days, meetings and events, and tours, driving exceptional guest experiences, operational excellence, and strong external partnerships
Oversee food and beverage operations to a high standard, ensuring efficient stock management and purchasing to meet financial targets and margins
Support Heads of Department and team members through recruitment, training, and performance management
Drive performance through managing budgets, labour costs, quality standards, KPI action plans, and sales opportunities across operations, including tours, meetings, and events
Ensure the operation complies with current health and safety, food hygiene, fire regulations, licensing laws, and trading standards, adhering to legislations and maintaining Delaware North’s policies and standards of excellence

More about you

Further education qualification in Catering, or relevant Business degree
Experience in high volume and quality food operations, with a strong understanding of catering facilities
Experience managing meetings and events sales or tours programmes
2+ years’ experience managing three or more senior managers is beneficial
3+ years’ financial accountability for a large single site or several smaller sites is beneficial

Physical requirements

Availability to work evenings and weekends

Who we are

Delaware North has managed the hospitality services at London Stadium since 2015. Home of the Hammers and UK Athletics, this 60 – 80,000 stadium has been at the centre of world-class events. Starting off hosting the 2012 Summer Olympics, London Stadium has grown to hold a vibrant portfolio of elite sporting events and concerts. From Europe’s first MLB Series, IRB 2015 Rugby World Cup matches, annual Athletics events, to artists like Burna Boy, Iron Maiden, Take That, and Metallica, there’s aways something exciting happening at London Stadium.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Front of house manager and chef smiling and walking away from restaurant

Basado en una fundación de familia y hospitalidad

Cuando la familia Jacobs comenzó su humilde puesto de palomitas de maíz y maní hace más de un siglo, no tenían idea de que la empresa se convertiría en una de las empresas hoteleras privadas más grandes del mundo. Delaware North ha prosperado durante tres generaciones, sirviendo a los huéspedes en lugares icónicos de todo el mundo a través de la innovación, la integridad y la dedicación.

Two airport cashiers smiling at each other

Two food of team members in a conference at Delaware North’s global Headquarters

Los miembros de nuestro equipo son el corazón y el alma de nuestro negocio, creando experiencias inolvidables para los huéspedes todos los días, desde el primer tee como socio oficial de catering del Campeonato de la PGA of America y la Ryder Cup nacional hasta una comida de primera clase en un lugar de sueños de Disney®. Estamos orgullosos de ofrecer innumerables oportunidades de crecimiento y aprendizaje, guiados por mentores de hospitalidad de primer nivel.

Encuentre conexión, propósito y crecimiento en Delaware North.

Team members collaborating at Delaware North Headquarters

Basado en una base de familia y hospitalidad

Cuando la familia Jacobs comenzó su humilde puesto de palomitas de maíz y maní hace más de un siglo, no tenían idea de que la empresa se convertiría en una de las empresas hoteleras privadas más grandes del mundo. Delaware North ha prosperado durante tres generaciones, sirviendo a los huéspedes en lugares icónicos de todo el mundo a través de la innovación, la integridad y la dedicación.

Two Delaware North team members communicating at Delaware North Headquarters

Los miembros de nuestro equipo son el corazón y el alma de nuestro negocio, creando experiencias inolvidables para los huéspedes todos los días, desde el primer tee como socio oficial de catering del Campeonato de la PGA of America y la Ryder Cup nacional hasta una comida de primera clase en un lugar de sueños de Disney®. Estamos orgullosos de ofrecer innumerables oportunidades de crecimiento y aprendizaje, guiados por mentores de hospitalidad de primer nivel.

Encuentre conexión, propósito y crecimiento en Delaware North.

Beneficios de EE. UU.

Todos los miembros del equipo tienen derecho a sentirse cómodos, seguros y protegidos en el trabajo. Vea lo que incluye su paquete de beneficios de Delaware North.

Employee
assistance program

For all team members

Referral
bonuses

For all team members

Flexible work
schedules

For all team members

Training and
development

For all team members

Health, dental, and
vision insurance

For eligible team members

401(k) with up to
4% company match

For eligible team members

Paid time off
and holidays

For eligible team members

Performance
bonuses

For eligible team members

Paid parental
bonding leave

For eligible team members

Employee discounts
(varies by location)

For eligible team members

Weekly
pay

For hourly team members

APLICAR AHORA

MIEMBROS DEL EQUIPO DE DELAWARE NORTH APLICAR

U.K. benefits

Work at some of the coolest venues in the U.K. and the world, and feel safe and secure while you do what you love.
See what your Delaware North benefits include.

Competitive
weekly pay

Casual and hourly team members

Training and
development

with Attensi, our award-winning training app

33-day holiday allowance
(including bank holidays)

for permanent team members

Favorable pension
contributions

for permanent team members

Employee discounts
and perks

Access to Drewberry App

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MIEMBROS DEL EQUIPO DE DELAWARE NORTH APLICAR

Benefits

Food and beverage
discounts

Reward and
recognition program

Training and
development

Backing of a
global company

Flexible work
schedule

Employee assistance
program

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MIEMBROS DEL EQUIPO DE DELAWARE NORTH APLICAR

Hourly benefits

Weekly
pay

For hourly team members

Employee discounts
(varies by location)

For eligible team members

Employee assistance
program

For eligible team members

Referral
bonuses

For eligible roles

Flexible work
schedules

For all team members

Training and
development

For all team members

APLICAR AHORA

MIEMBROS DEL EQUIPO DE DELAWARE NORTH APLICAR