Senior Technical Analyst, TD Garden

City, State: Boston, MA
Req ID: 49275
Pay: $65,300 – $88,200 / year
Category: Strategy, Analytics, & Project Management

Job type: Full-Time
Subsidiary: Boston Holdings

Apply Now

DELAWARE NORTH TEAM MEMBER APPLY

The opportunity

Delaware North Boston Holdings is hiring a full-time Senior Technical Analyst to join our team at TD Garden in Boston, Massachusetts. As a Senior Technical Analyst, you will be responsible for working collaboratively with external stakeholders to understand business requirements and building the means by which those stakeholders will access and act on their data.

 
This role leverages strong expertise in relational databases, data modeling, SQL, and integration development to lead master data management and ETL processes while ensuring data integrity across integrated systems through robust governance, validation, and quality controls. Partnering closely with internal leadership, business intelligence, and Salesforce teams, it supports enterprise‑wide BI needs across functions such as Ticket Sales and Service, Marketing, Finance, Partnerships, and IT, ranging from data visualization to CRM and mobile/web data collection. The work includes building and maintaining scalable data pipelines and data marts that enable advanced analytics, predictive modeling, and multi‑channel digital campaigns, as well as developing forecasts and predictive insights that help stakeholders anticipate outcomes and make informed, real‑time decisions in dynamic environments.

 

 

If you are a strategic thinker with a passion for driving efficiency and innovation, apply today! 

Pay

Minimum – Anticipated Maximum Base Salary: $65,300 – $88,200 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/.

What we offer

At Delaware North, we care about our team members’ personal and professional journeys. These are just some of the benefits we offer: 

  • Medical, dental, and vision insurance
  • 401(k) with up to 4% company match 
  • Annual performance bonus based on level, as well as individual, company, and location performance
  • Paid vacation days and holidays
  • Paid parental bonding leave
  • Tuition and/or professional certification reimbursement
  • Generous friends-and-family discounts at many of our hotels and resorts

What will you do?

  • Create analytical frameworks, models, reporting structures, visualizations, analyses, and evidence-based tools and strategies to aid in empowering leadership’s ability to make decisions in a disciplined, intentional, and effective manner
  • Work closely with both the data warehouse provider (KORE) and the internal engineering team to ensure all data pipelines and ETLs are stable, information is aggregated appropriately, data quality standards are maintained, and reporting is accurate
    • While this role is not a Data Engineering role in the classic sense of that title, this individual will also be expected to maintain a working knowledge of technical coding (e.g. Python, R), and serve in a support capacity to those with that associated primary function
  • Lead full-lifecycle projects – from documentation of requirements through design, user testing and delivery – and define trackable and impactful KPI’s and success criteria that are digestible, defensible, and actionable for a given project, and associated regular status updates thereafter, with a few examples including:
    • Building and maintaining dashboards and other data visualizations that aid leadership in understanding high-level organization and project status
    • Constructing models that provide real-time pricing recommendations for key products (tickets, partnership assets, parking, etc.), and work with those departments to validate, implement, and track resultant proposed changes
  • Continuously analyze, and propose optimizations to, the organization’s technology stack while implementing research-based industry best practices
  • Maintain ‘first-pass’ responsibility for associated business-related artifacts, such as: slide decks, one-sheeters, analytical frameworks and models, data visualizations and dashboards, project ROI calculations, team status reports, product roadmaps, etc.
  • Cultivate strong stakeholder relationships with TD Garden and Boston Bruins department leads that foster effective cross-functional collaboration and alignment
  • Support other ongoing business projects and priorities within and involving TD Garden, the Boston Bruins, and / or Delaware North on an ad-hoc basis as needed

 

More about you

  • Bachelor’s degree or higher in Computer Science, Computer Engineering, Information Technology, Mathematics, Management Information Systems, or related analytical field (or equivalent experience)
  • 3 – 5+ years of sports, data analytics, finance, corporate strategy and/or, management consulting experience, with a preference for roles in those industries that were highly technical and data-focused
  • Demonstrated understanding of ETL processes and relational databases in both normalized and de-normalized models; a broader understanding of complex digital ecosystems and metrics available for collection a strong plus
  • Ability to write and interpret complex SQL queries in support of ETL processes or BI reporting; strong SQL server development knowledge preferred
  • Experience with data analytics-related tools (e.g. R, Stata, Python, Excel Power Query) and data visualization platforms (e.g. Tableau, Microsoft PowerBI)
  • Experience with an ESP; e.g. Salesforce Marketing Cloud (or Eloqua, HubSpot, etc.)
  • Experience with a CRM application; Salesforce preferred (alternate experience such as Microsoft Dynamics also considered)
  • Experience augmenting any of the aforementioned platforms with tools such as Python, custom APIs, and advanced SQL to support complex use cases a plus.
    • Familiarity with AWS / Redshift (or similar database platforms) also a plus.
  • Experience with Ticketmaster Archtics, KORE, and / or similar platforms, and industry concepts related to ticket sales, pricing analytics, and dynamic pricing strongly preferred
  • Experience with Microsoft Office required; advanced Excel and PowerPoint skills strongly preferred
  • Excellent written and verbal communication skills, with high attention to detail
  • Highly resourceful and disciplined, with strong emotional intelligence and self-motivation
  • Experience and comfort with client-facing presentations and interaction
  • Comfort with and disciplined to manage highly sensitive confidential information
  • Willingness to work periodic nights and weekends – based on home games and events schedule – to support time-sensitive business needs, as well as infrequent domestic travel

Who we are

Delaware North purchased the historic Boston Garden in 1975 and later constructed its successor, TD Garden, and neighboring The Hub on Causeway, both of which we continue to own and operate. As New England’s largest sports and entertainment arena, TD Garden is the home of the storied NHL’s Boston Bruins and NBA’s Boston Celtics franchises and hosts over 200 events annually with over 3.5 million visitors.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.

WHO WE AREBENEFITSTEAM MEMBER JOURNEYSDIVISIONSJOB LOCATION

BENEFITS TEAM MEMBER JOURNEYS CULINARY LIFE JOB LOCATION

BENEFITSTEAM MEMBER JOURNEYSLOCATIONSTEAM MEMBER LIFEJOB LOCATION

BENEFITSTEAM MEMBER JOURNEYSLOCATIONSTEAM MEMBER LIFE

BENEFITSTEAM MEMBER JOURNEYSLOCATIONSTEAM MEMBER LIFE

WHO WE AREBENEFITSTEAM MEMBER JOURNEYSDIVISIONS

BENEFITSTEAM MEMBER JOURNEYSTEAM MEMBER LIFE

BENEFITSTEAM MEMBER JOURNEYSLOCATIONSTEAM MEMBER LIFE

Front of house manager and chef smiling and walking away from restaurant

Based on a foundation of family and hospitality

When the Jacobs family started their humble popcorn and peanuts stand more than a century ago, they had no idea the venture would grow into one of the world’s largest privately owned hospitality companies. Delaware North has thrived for three generations, serving guests at iconic venues worldwide through innovation, integrity, and dedication.

Two airport cashiers smiling at each other
Front of house manager and chef smiling and walking away from restaurant
Two prep cooks smiling at each other
Two food of team members in a conference at Delaware North’s global Headquarters

Our team members are the heart and soul of our business, creating unforgettable guest experiences every day — from the first tee as the official catering partner of the PGA of America Championships and domestic Ryder Cup to a first-class meal at a dream Disney® location. We proudly offer countless growth and learning opportunities, guided by top-tier hospitality mentors.

Find connection, purpose, and growth at Delaware North.

Team members collaborating at Delaware North Headquarters

Based on a foundation of family and hospitality

When the Jacobs family started their humble popcorn and peanuts stand more than a century ago, they had no idea the venture would grow into one of the world’s largest privately owned hospitality companies. Delaware North has thrived for three generations, serving guests at iconic venues worldwide through innovation, integrity, and dedication.

Two team members working at computer
Team members collaborating at Delaware North Headquarters
Two Delaware North team members communicating at Delaware North Headquarters
Team members in meeting room

Our team members are the heart and soul of our business, creating unforgettable guest experiences every day — from the first tee as the official catering partner of the PGA of America Championships and domestic Ryder Cup to a first-class meal at a dream Disney® location. We proudly offer countless growth and learning opportunities, guided by top-tier hospitality mentors.

Find connection, purpose, and growth at Delaware North.

U.S. benefits

Every team member has the right to feel comfortable, safe, and secure at work. See what your Delaware North benefits package includes.

Employee assistance program

Employee
assistance program

For eligible team members

Referral bonuses

Referral
bonuses

For eligible roles

Flexible work
schedules

For all team members

Training and
development

For all team members

Health, dental, and
vision insurance

For eligible team members

401(k) with up to
4% company match

For eligible team members

Paid time off
and holidays

For eligible team members

Performance
bonuses

For eligible team members

Paid parental
bonding leave

For eligible team members

Employee discounts
(varies by location)

For eligible team members

Weekly
pay

For hourly team members

Apply Now

DELAWARE NORTH TEAM MEMBER APPLY

U.K. benefits

Work at some of the coolest venues in the U.K. and the world, and feel safe and secure while you do what you love.
See what your Delaware North benefits include.

Competitive
weekly pay

Casual and hourly team members

Training and
development

with Attensi, our award-winning training app

33-day holiday allowance
(including bank holidays)

for permanent team members

Favorable pension
contributions

for permanent team members

Employee discounts
and perks

Access to Drewberry App

Apply Now

DELAWARE NORTH TEAM MEMBER APPLY

Benefits

Food and beverage
discounts

Referral bonuses

Reward and
recognition program

Training and
development

Backing of a
global company

Flexible work
schedule

Employee assistance program

Employee assistance
program

Apply Now

DELAWARE NORTH TEAM MEMBER APPLY

Hourly benefits

Weekly
pay

For hourly team members

Employee discounts
(varies by location)

For eligible team members

Employee assistance program

Employee assistance
program

For eligible team members

Referral bonuses

Referral
bonuses

For eligible roles

Flexible work
schedules

For all team members

Training and
development

For all team members

Apply Now

DELAWARE NORTH TEAM MEMBER APPLY

Salary benefits

Employee assistance program

Employee
assistance program

For all team members

Referral bonuses

Referral
bonuses

For eligible roles

Flexible work
schedules

For all team members

Training and
development

For all team members

Health, dental, and
vision insurance

For eligible team members

401(k) with up to
4% company match

For eligible team members

Paid vacation days and holidays

For eligible team members

Performance
bonuses

For eligible team members

Paid parental
bonding leave

For eligible team members

Employee discounts
(varies by location)

For eligible team members

Apply Now

DELAWARE NORTH TEAM MEMBER APPLY

Casual benefits

Competitive
weekly pay

Training and
development

Flexible work
schedules

Work at some of the world’s coolest venues

Permanent benefits

33-day holiday allowance
(including bank holidays)

Favourable pension
contributions

Employee discounts
and perks

Training and
development

Benefits

Food and beverage
discounts

Referral bonuses

Reward and
recognition program

Training and
development

Backing of a
global company

Flexible work
schedule

Employee assistance program

Employee assistance
program

Apply Now

DELAWARE NORTH TEAM MEMBER APPLY

Salaried benefits

Health, dental, and
vision insurance

For eligible team members

401(k) with up to
4% company match

For eligible team members

Employee assistance program

Employee assistance
program

For all team members

Time off
and holidays

For eligible team members

Referral bonuses

Referral
bonuses

For eligible roles

Paid parental
bonding leave

For eligible team members

Apply Now

DELAWARE NORTH TEAM MEMBER APPLY

Hourly benefits

Weekly
pay

For hourly team members

Employee discounts
(varies by location)

For eligible team members

Employee assistance program

Employee assistance
program

For eligible team members

Referral bonuses

Referral
bonuses

For eligible roles

Flexible work
schedules

For all team members

Training and
development

For all team members

Apply Now

DELAWARE NORTH TEAM MEMBER APPLY

Salaried benefits

Health, dental, and
vision insurance

For eligible team members

401(k) with up to
4% company match

For eligible team members

Employee assistance program

Employee assistance
program

For all team members

Time off
and holidays

For eligible team members

Referral bonuses

Referral
bonuses

For eligible roles

Paid parental bonding leave

For eligible roles

Apply Now

DELAWARE NORTH TEAM MEMBER APPLY

Hourly benefits

Weekly
pay

For hourly team members

Employee discounts
(varies by location)

For eligible team members

Employee assistance program

Employee assistance
program

For eligible team members

Referral bonuses

Referral
bonuses

For eligible roles

Flexible work
schedules

For all team members

Training and
development

For all team members

Apply Now

DELAWARE NORTH TEAM MEMBER APPLY

Salaried benefits

Health, dental, and
vision insurance

For eligible team members

401(k) with up to
4% company match

For eligible team members

Employee assistance program

Employee assistance
program

For all team members

Time off
and holidays

For eligible team members

Referral bonuses

Referral
bonuses

For eligible roles

Paid parental
bonding leave

For eligible team members

Apply Now

DELAWARE NORTH TEAM MEMBER APPLY

Hourly benefits

Weekly
pay

For hourly team members

Employee discounts
(varies by location)

For eligible team members

Employee assistance program

Employee assistance
program

For eligible team members

Referral bonuses

Referral
bonuses

For eligible roles

Flexible work
schedules

For all team members

Training and
development

For all team members

Apply Now

DELAWARE NORTH TEAM MEMBER APPLY

Salaried benefits

Health, dental, and
vision insurance

For eligible team members

401(k) with up to
4% company match

For eligible team members

Employee assistance program

Employee assistance
program

For all team members

Time off
and holidays

For eligible team members

Referral bonuses

Referral
bonuses

For eligible roles

Paid parental
bonding leave

For eligible team members

Apply Now

DELAWARE NORTH TEAM MEMBER APPLY

Team member life

TD Garden executive chef preparing for an event
Exterior shot of TD Garden in Boston MA

A job at TD Garden means being in on the action at one of Boston’s most iconic venues. With a seating capacity of nearly 20,000, TD Garden hosts unforgettable events, from Boston Bruins and Celtics games to major concerts and live entertainment. When you’re serving up game-day energy and helping fans have an amazing experience, your days are fast-paced, exciting, and full of variety.

Team member journeys

Jill’s story

Vice President of Loyalty and Guest Engagement, Gaming
Jill started her Gaming career 25 years ago as a slot attendant and later Delaware North’s first Gaming marketing ambassador, rejoining the company in 2021 before two promotions led to her current vice president role.

Slot Attendant

2000 to 2005

Marketing Ambassador

2005 to 2007

Regional Director of Marketing, West Virginia

September 2021

Lucky North® Club Director

July 2022

Vice President Loyalty and Guest Engagement

December 2023

Madeline

Madeline’s story

Senior Analyst
After being hired as a front desk agent at the Westin, Madeline sought out mentorship from company leaders and quickly worked her way up to manager, then director, before landing herself a corporate senior analyst role.

Front Desk Agent

April 2017

Front Desk Supervisor

December 2017

Front Office & Training Manager

October 2018

Director of Operations

February 2022

Senior Analyst, Corporate Development

August 2024

Becki

Becki’s story

Concessions Chef
Starting as a prep cook, Becki was promoted to a restaurant supervisor and then concessions chef in her first year. By her third year, she was a certified sous chef.

Cook, Supervisor and Concessions Chef (Target Field)

March 2016

ACF Certification, Certified Sous Chef (Target Field)

March 2017

Support Chef (Company Wide)

March 2017 to present

Suites Chef (Target Field)

March 2019

Concessions Chef

March 2023 to present

Yuhi

Yuhi’s story

Director of Culinary
After working as a line cook and then sous chef, Yuhi left to pursue other interests before returning as an executive chef and being promoted to a director position.

Line Cook, Sea Grill
(Rockefeller Center)

October 2003

Sous Chef, Sea Grill (Rockefeller Center)

May 2005

Executive Chef, Sea Grill
(Rockefeller Center)

April 2012

Executive Chef,
Morimoto Asia Orlando

January 2016

Director of Culinary,
Patina Orlando

June 2022

Francesco

Francesco’s story

Boxes Manager, Emirates Stadium
After Francesco helped alleviate issues as a stadium box waiter, he was given new challenges and promotions leading up to his current role as boxes manager.

Emirates Stadium Box Waiter

2009 to 2010

Concession Manager

2010 to 2013

Boxes Manager

2013 to present

Nicola

Nicola’s story

Business Support Manager, Wembley Stadium
Starting with the eventual goal of becoming a full-time boxes manager at Wembley Stadium, Nicola successfully worked her way up from private box waiter.

Private Box Waiter: Events Only and Event Prep (casual position)

February 2012

Private Box Setup Supervisor (full-time position), Wembley Stadium

August 2013

Receptionist/Executive Administrator (full-time position), UK Head Office

March 2014

Internal Events Coordinator (full-time position), Wembley Stadium

March 2015

Private Boxes Manager (full-time position), Wembley Stadium

September 2016

Assistant Head: Private Boxes (full-time position), Wembley Stadium

January 2017

Business Administrator (full-time position), Wembley Stadium

August 2019

Business Support Manager (full-time position), Wembley Stadium

September 2023 to present

Yolen

Yolen’s story

Yolen was a casual supervisor for only a couple months before she was offered a full-time functions manager position and then moved on to Human Resources, where she’s currently head of Human Resources services & solutions for Australia and New Zealand.

Casual Supervisor

2009

Functions Manager at Curtin University

2009

HR Advisor for Travel

2010

HR Manager for Travel

2011

Sr. HR Manager for Travel

2012

Head of HR Services & Solutions AUS/NZ

2023

Nicole

Nicole’s story

Nicole’s journey began as head chef at Box Hill Tafe in 2003. After several upward transitions working in different areas, she landed her current role as manager procurement systems based at the Australia head office.

Head Chef at Box Hill Tafe

February 2003

Assistant Venue Manager/Functions Coordinator

October 2004

Venue Catering Manager

December 2005

AO Tournament Manager, Melbourne and Olympic Parks

November 2012

Systems Administrator SCM, Etihad Stadium

April 2013

Inventory and SCM Manager Sportservice

July 2017

Manager Procurement Systems AUS/NZ

March 2020

Jesica Human Resources Manager headshot

Jesica’s story

HR Manager, Globe Life Field, Arlington, TX
Jesica started as a seasonal retail cashier before being hired as HR operations partner and then promoted to HR manager only two months later.

Interior shot of Globe Life Field retail store
Seasonal Retail Cashier

March 2013

Exterior shot of Globe Life Field
HR Operations Partner

March 2021

Interior shot of guests walking in Globe Life Field
Promoted to HR Manager

May 2021

Shawn Vice President of Operations headshot

Shawn’s story

VP of Operations, Atlanta, GA
Shawn started as a general manager before moving to various positions around the country, working at Rangers Ballpark, Jacobs Field, and more before his current promotion to vice president of operations for Sportservice.

Scottsdale Stadium baseball field
General Manager, Scottsdale Stadium, Scottsdale, AZ

1994-1998

Tucson Electric Park baseball field
General Manager, Tucson Electric Park, Tucson, AZ

1998

Jacobs Field baseball field
Operations Manager, Jacobs Field, Cleveland, OH

1998-2001

Miller Park baseball field
Operations Manager, Miller Park, Milwaukee, WI

2001-2002

Rangers Ballpark baseball field
General Manager, Rangers Ballpark, Arlington, TX

2002-2015

Atlanta, Georgia skyline photo
District Manager, Atlanta, GA

2015-2018

Truist Park baseball field
VP of Operations, Atlanta, GA

2018-present

Casey’s story

Vice President of Operations, Sportservice
Casey’s 20-year career at Delaware North has progressed from assistant concessions manager at Globe Life Field to vice president of operations, where Casey now oversees multiple Sportservice locations across the U.S.

Interior shot of Mardi Gras Casino and Resort, slot machines
Assistant Concessions Manager

2004 to 2006

Exterior shot of Mardi Gras Casino and Resort
Concessions Manager

2006 to 2008

– Interior shot of Mardi Gras Casino and Resort, slot machines
Food and Beverage Director

2008 to 2010

Exterior shot of Mardi Gras Casino and Resort
Operations Manager

2010 to 2013

Exterior shot of Mardi Gras Casino and Resort
Assistant General Manager

2013 to 2015

Exterior shot of Mardi Gras Casino and Resort
General Manager

2015 to 2025

Exterior shot of Mardi Gras Casino and Resort
Vice President of Operations

2025

Kim’s story

General Manager, Wheeling Island Hotel-Casino-Racetrack, Wheeling, WV
Kim forged a path from marketing coordinator to president and general manager, stepping up to additionally oversee Mardi Gras Casino & Resort for a period after it was acquired.

Interior shot of Mardi Gras Casino and Resort, slot machines
Marketing Coordinator

June 2003 to January 2006

Exterior shot of Mardi Gras Casino and Resort
Communications Manager

February 2006 to July 2007

– Interior shot of Mardi Gras Casino and Resort, slot machines
Director of Marketing

August 2007 to November 2012

Exterior shot of Mardi Gras Casino and Resort
Senior Director of Marketing

November 2012 to May 2016

Exterior shot of Mardi Gras Casino and Resort
Regional President and General Manager

April 2018 to 2021

Exterior shot of Mardi Gras Casino and Resort
President and General Manager

June 2016

Philip, Director of Gaming headshot

Philip’s story

Director of Gaming, Mardi Gras Casino & Resort, Cross Lanes, WV
Philip’s journey began as IT director for Mardi Gras Casino & Resort, where he was promoted and served in various roles before landing in his current table games director position.

Interior shot of Mardi Gras Casino and Resort, slot machines
IT Director

May 2000

Exterior shot of Mardi Gras Casino and Resort
Director of Gaming, IT Operations

November 2000

– Interior shot of Mardi Gras Casino and Resort, slot machines
Director of Gaming, Slot Operations

2022

Exterior shot of Mardi Gras Casino and Resort
Table Games Director

2022

Amanda, Assistant General Manager headshot

Amanda’s story

Assistant General Manager, TD Garden, Boston, MA
Beginning her career as a bartender/supervisor in Nashville, it wasn’t long before Amanda worked her way up to assistant general manager in Boston.

Bartender at Bridgestone Arena
Bartender/Supervisor, Bridgestone Arena

July 2014

Interior shot of club at Bridgestone Arena
Club Manager, Bridgestone Arena

March 2017

Exterior shot of Bridgestone Arena
F&B Manager, Bridgestone Arena

September 2018

Interior shot of hockey arena at Bridgestone Arena
Assistant General Manager, Bridgestone Arena

March 2022

Exterior shot of TD Garden in Boston, MA
Assistant General Manager, TD Garden

May 2024

Amela, Vice President of Human Resources headshot

Amela’s story

Vice President, Human Resources, Boston Bruins, Boston, MA
Starting out as a Human Resources manager in 2012, Amela Vautour then became director of Human Resources for TD Garden and worked at our North Australia and New Zealand office before ending up as vice president, Human Resources, for our Boston division.

Interior shot of TD Garden Boston Bruins hockey game
Human Resources Manager with MA Sportservice

June 2012

Interior shot of restaurant at TD Garden, Boston Bruins
Director of HR for TD Garden, Boston Bruins and MA Sportservice

August 2016

Exterior shot of TD Garden, Boston MA
HR Business Partner Delaware North Australia and New Zealand

August 2018

Interior shot of retail store at TD Garden
HR Business Partner

October 2020

Interior shot of retail store at TD Garden, Boston Bruins
Vice President, HR Boston Bruins, TD Garden and MA Sportservice

February 2023

Matthew, Executive Chef headshot

Matthew’s story

Executive Sous Chef, Tenaya at Yosemite, Fish Camp, CA
Starting as a line cook in Yosemite National Park, Matthew completed a training program and worked positions in various divisions and locations before landing back at Yosemite as a Tenaya sous chef.

Exterior shot of Anwahnee Hotel, Yosemite
Line Cook, Ahwahnee Hotel, Yosemite

March 2015

Exterior shot of Delaware North headquarters
MIT Program at Delaware North

August 2017

Scenic shot of Tenaya at Yosemite
Line Cook, Tenaya at Yosemite

August 2017

Exterior shot at Patina Restaurant Group Orlando
Line Cook, Patina, Orlando

January 2018

Comerica Park baseball field
Line Cook, Comercia Park & Little Caesar’s Arena

July 2018

Interior shot of Sea Grill, New York City
Line Cook, Sea Grill, Rockefeller Center, New York City

February 2019

Tenaya at Yosemite guests at cafe
Sous Chef, Tenaya at Yosemite

July 2019

Tenaya at Yosemite food
Executive Sous Chef, Tenaya at Yosemite

April 2021

Erin, General Manager headshot

Erin’s story

General Manager, Yellowstone General Stores, West Yellowstone, MT
Erin started as a summer intern before working her way up through several managerial roles to her current position as general manager.

Yellowstone National Park geyser
Intern

Summer 2008

Exterior shot of Yellowstone General Store
Environmental & Safety Manager

May 2009

Interior shot of Yellowstone General Store
Warehouse Supervisor

December 2009

Interior shot of Yellowstone General Store
Warehouse Manager

December 2010

Scenic view of Yellowstone National Park
Assistant Operations Manager

March 2013

Interior shot of Yellowstone General Store
Operations Manager

January 2015

Exterior shot of a Yellowstone hotel
Assistant General Manager

February 2018

Interior shot of Yellowstone General Store
General Manager

December 2020

Culinary life

If you’re looking to build or take your culinary career to the next level, Delaware North is the place for you. You’ll learn from the best-in-class chefs who will give you the tools, experience, and opportunity to grow your career. Watch the above videos to learn more about culinary life at Delaware North, including a video about our CHEFS® (Culinary & Hospitality Excellence for Future Success) program that provides hands-on executive chef mentorship and training for U.S. emerging culinarians.

UK locations overview

London-Stadium_Exterior
FA_Wembley-Stadium_Exterior
Emirates Stadium
Pride-Park-Stadium

Get excited. Working in one of the world’s coolest venues hardly feels like work at all. Between great teammates and the roar of the crowd, the atmosphere is electric with a job at a famous stadium or other iconic locations in London or Derby. Looking to be in the middle of the action? You’re in the right place.

Australia and New Zealand locations

Exterior shot of Sports Hub Night View
Exterior shot of Marvel Stadium at night
Exterior shot of House at Lizard Island aerial view
Interior shot of Coffee Quarter Perth Airport
Interior shot of guests at The Pantry Adelaide Airport
Interior shot of Stomping Ground Melbourne Airport
Scenic view of Pinewood Lodge
Mindil Beach Casino Resort aerial view
Interior shot of Blue Marble Lane Auckland Airport

Working in one of our Australia or New Zealand locations means joining a hardworking team at some of the region’s most thrilling venues. From the excitement of Marvel Stadium and Melbourne Cricket Club to the luxury of Lizard Island and Mindil Beach Casino Resort to the buzz of Auckland Airport, the opportunities are endless. Every day brings something new in these incredible places.

U.S. Sportservice locations

Exterior shot of Green Bay Lambeau Field
Interior shot of Little Caesars Arena Detroit Red Wings hockey arena
Target Field Minnesota Twins baseball stadium
Truist Park Atlanta Braves baseball stadium
Interior shot of MetLife Stadium New York
Exterior shot of Bridgestone Arena Nashville
Great American Ball Park Cincinnati Reds baseball stadium
Exterior shot of Nationwide Arena Columbus Blue Jackets
American Family Field Milwaukee Brewers baseball stadium
Globe Life Stadium Texas Rangers baseball stadium
Exterior shot of Petco Park San Diego Padres

Working at a Sportservice location means being at the heart of the action in some of the most famous venues across the country. Between iconic national and major league ballparks, stadiums, arenas, fields, and courts, every experience brings something new — whether you’re delighting guests at epic games or concerts.

The Sportservice life

If you love sports, you’ll love the chance to serve excited fans in the suites, work behind the scenes, or manage concessions. Each day promises the fun and excitement of a thrilling game, match, concert, or other special event. Be part of a team that delivers memorable experiences in fast-paced, dynamic environments — excitement guaranteed.

Parks & Resorts Locations

Shenandoah National Park scenic view
Grand Canyon National scenic view
Yellowstone National Park geyser
Exterior shot of Kennedy Space Center
Niagara Falls State Park
Tenaya at Yosemite scenic view
Sequoia National Park scenic view

Who doesn’t want a job with a view? Our Parks & Resorts locations offer the chance to work in some of the world’s most iconic settings. Between Yellowstone, the Grand Canyon, Sequoia, the Rockies, and so many more, each day brings a new opportunity to explore. Whether you’re at Tenaya at Yosemite or Westin Buffalo, discover unique experiences, cool jobs, and unforgettable memories. Start your next journey here.

The Parks & Resorts life

Life’s an adventure — and that’s especially true working in our Parks & Resorts division. Whether surrounded by the stunning views of Niagara Falls or the serene beauty of Shenandoah, our team members’ days are filled with wonder and excitement. Watch the videos for a glimpse of what it’s like to work in these incredible locations. From unforgettable moments to breathtaking scenery, it’s more than just a job.

Sushi and seafood tower
Chef making sauce
Chef carrying plate
Chef adding shrimp to dish
Chef making sandwiches
Starter and salad dishes on a table
Chef prepping bell peppers
Beef burger on a plate

UK team member life

Bartender pouring cocktail while smiling
Chef plating dishes on buffet
Concessions team smiling while looking at POS till
Two chefs smiling while one plates a dish
Bartender pouring a pint and smiling
Chef and logistics team member doing stock take
Team member smiling during pre-service briefing
Concessions team member handing food to guest

Life here

Serving fans at the AFL Grand Final. Offering a warm welcome at Auckland Airport. Sharing the beauty of the Great Barrier Reef at Lizard Island. Delaware North team members in Australia and New Zealand help create unforgettable moments every day. Be part of a team dedicated to making each guest experience truly exceptional across world-class airports, stadiums, resorts, and casinos.

Bartender pouring wine at an event
Executive chef prepping plates front of house
Chef prepping food at an event
Server delivering alcoholic beverage to a table outside
Two chefs prepping food plates back of house
Chef smiling back of house
Two team members outside at Great Barrier Reef at Lizard Island
Chef prepping a food plate

Divisions

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Gaming

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Patina Group

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Sportservice

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Boston Holdings

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Parks and Resorts

Divisions

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Gaming

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Patina Group

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Sportservice

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Boston Holdings

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Parks and Resorts

Job location

Job location

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Life at Delaware North

Life at Delaware North

Life at Delaware North

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